Trouble Shooting?

• Make sure you have a recent version of RealPlayer or WinAmp.
• If connecting with a 56k modem, be sure to halt all other internet inquiries including web browsing, email checking, and IMing.
• Dial Up Modem users who experience choppiness constant rebuffering might have to change their data buffer to 128k to avoid gaps in audio. (In WinAmp---> Options: Preferences: Plug-ins: Input: MPEG audio decoder: Configure: Streaming Buffer Data should be changed to 128KB. It is also advised to up the Streaming Prebuffer sliders to 90-100%.)
• If you can not connect at all, please read the following information thoroughly before emailing us. Windows - Macintosh.
• If you use Windows Media Player, you may experience severe buffering delays. We don't recommend this player.
• Contact support for further technical information after trying the above.